“I take screenshots of requests, give them to Claude, and it fixes them.”
SR
Stephen Robles
The Vergecast ·
“You pick three to five processes that suck and you fix those… I always start with sample requests as an example.”
Devin Kunysz · The CPG Guys · Salesforce's Devin Kunysz: CRM-Driven Consumer Goods Growth
Play from 14:17
14:17
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What was described
Uses a blueprint of fixing 3-5 “suck” processes (e.g., sample requests) as a change-management approach for CPG CRM adoption
Said nearby on the same subject
“Enes kept his mic and his camera fixed on them… he took his mic out, approached one of the family members…”
EB
Enes Baba
Throughline ·
“We have this kind of like Thompson sampling level approach where we come up with an optimization function… we think that's part of it is that was like a really good starting point”
IQ
Ian Quigley Leash Bio
Latent Space: The AI Engineer Podcast ·
“Once we started like our new CRM, we didn't need to do that… it was a duplicate process and it was taking up more time than what it was worth.”
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