“That project, the outcome of it was a little bit of a informal right hemisphere screening at the time, which I think helped our team a little bit to get closer to consistency.”
♫
Said on Speak Up
“Pushing decisions around, you know, how we're engaging with those customers to teams that are much closer to the customer on a day to day basis”
Ross Gallagher · Fintech Insider Podcast by 11:FS · Insights: Make a wish: If you could change one thing about financial services, what would it be?
Play from 7:45
7:45
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What was described
push decision-making around customer outcomes to teams that are much closer to the customer on a day-to-day basis
Said nearby on the same subject
“AE is with this customer for the life of the customer. They are covering the customer pre, during post sales, that, that engagement with, with, from an executive standpoint, from the commercial standpoint, the field engineering team, the solution architects, they're owning the technical journey with that customer pre, during post.”
♫
Said on Run the Numbers
“GrowCFO is the sort of business, we are an entirely remote organization. So the members, the customers are global. Our team now is pretty much global in terms of where they're located.”
♫
Said on Hitchhiker's Guide to AI Governance
“Doing due diligence for me is much faster. Making introductions for customers or pilots to my founder community is much faster because, number one, I've already worked with a lot of these pilot customers or partners”
♫
Said on Equity
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