“You can't wait until everything is connected before you go live... start using the data to determine what's the most popular channels and connect these together”
“We hired sales people ... in waves ... we waited until the 12 month point ... gross revenue retention rate ... was a good 15 percentage points less”
Shawn Boyer · Practical Founders Podcast · #217: His Hardest Lesson: Going Too Fast Was More Risky, Even With Funding - Shawn Boyer
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What was described
Hired salespeople in waves, tracked their quota attainment and waited until the 12-month gross revenue retention rate was confirmed before scaling the team
Retention was 15 percentage points lower than expected
Said nearby on the same subject
“‘We are growing, planning, hiring continues as usual… we are not waiting for the outcome of the election before we take any steps.’”
“Instead, show a proper page or message that thanks them, confirms what happens next, and maybe gives them something useful while they wait.”
“We did that with university students before they went to university and it dropped their dropout rate 50%. 90 minutes of writing, dropped their dropout rate 50% and raised their grade point average 35%.”
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