“We decided to implement the free shipping at $100. I think that was probably the middle of the summer, maybe the beginning of the summer.”
DP
Damian Primis
Unit Economics ·
Rob Coombe · 15 Minutes with the Boss · This top exec knows how to get ahead of the pack, and stay there.
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Implemented a decision-making framework with three patterns: (1) we discuss → team decides, (2) we discuss → you decide, (3) we discuss → I decide for critical decisions
“We decided to implement the free shipping at $100. I think that was probably the middle of the summer, maybe the beginning of the summer.”
“We've also decided we have a large dedicated co-investment team. We've opened up the phone lines to be buyers of CVs that are beyond our role-sell decisions.”
“We ask you the question you want to discuss… we will put you with the mentor group that we believe you'll have the most productive conversation.”
“Those early discussions are really the four C's… clarify current results, define the problem, discuss consistency, and get consensus.”
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