“Those early discussions are really the four C's… clarify current results, define the problem, discuss consistency, and get consensus.”

Anna Hunter · The Construction Leading Edge Podcast · How You're Accidentally Making Your Team Resist Change | Ep. 465

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What was described

uses a four-step conversation (the four C's) with the team before proposing a solution: clarify current results, define the problem, discuss what consistency to maintain, and get consensus on who solves it

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