“We use a lot of AI to answer phones, but some customers aren't really liking the AI and hang up.”
JF
Jason Fox
AI & Marketing for Home Service Pros ·
Think Like an Owner · Carrie Kelsch on Transformative Cultures at A Plus Garage Doors - EP.296
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used AI to answer after-hours phone calls
“We use a lot of AI to answer phones, but some customers aren't really liking the AI and hang up.”
“After hour support or, uh, you know, AI answering or some sort of self-serve, uh, that the patient can have”
“We have a phone answering agent, which basically picks up the phone in both languages… the lady can’t answer the phone on Saturday… think about how many sales opportunities she’s missing.”
“Install Shopify's solution. It's called the Knowledge Base App. It lets you actually see and edit the answers that AI platforms use about your store.”
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