“Employee took the phone but wouldn't monitor calls and didn't appear to face any formal disciplinary action as a result.”
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Alicia Middleton
ER/IR Unpacked ·
“We use a lot of AI to answer phones, but some customers aren't really liking the AI and hang up.”
Jason Fox · AI & Marketing for Home Service Pros · What Operator-Led Private Equity Looks for Before It Buys
Play from 7:13
7:13
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What was described
Use AI to answer phones and route calls, but monitor for customer hang-ups
Said nearby on the same subject
“He answers the phones and takes customer service calls once a month… people call and he says, hey, it's Mike… he's doing it to stay connected.”
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Said on Human-First AI Marketing Podcast by Avenue9
“Because each phone call is $39. Mm-hmm. For. A phone call to be answered. To train a crisis support worker.”
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Said on Entrepreneur Audacity
“I use Claude, I call my boyfriend, but I use AI to help me track my growth”
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Debbie Shadid
Life Coach Business Building School with Debbie Shadid ·
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