Allison Diamond · Filthy Rich Cleaners: The Cleaning Business Podcast · #182: How Allison Diamond Built a Cleaning Business on Systems from Day One
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Uses a framework-style approach instead of rigid SOPs, focusing on outcomes and guardrails while allowing flexibility for human factors
“That moved us down this path of having much more flexible asset mix bands… reference portfolio is a signal of risk appetite, not a rigid construction exercise.”
“We use things like risk-based guardrails instead of just static rules. They adjust for things like inflation or market performance and even your spending needs.”
“… foot speed is not really a limiting factor in the utility that robots can provide… we’re very much focused on doing robots, help people and do useful things in the physical world.”
“Instead, show a proper page or message that thanks them, confirms what happens next, and maybe gives them something useful while they wait.”
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