“Give someone a project slightly above their level with real stage, real autonomy, not a test, but a genuine responsibility”

“One way to give people that sense of autonomy is by giving them control over their calendar.”

“ODP has APIs in real-time for over 250 names. It gives me increased confidence in my forward projections. It's a game-changer in generating alpha.”

“If someone had repeatedly tried to quit on their own and been unable to, we wouldn't just say, well, try again. We would say, hey, maybe you need a higher level of care, something like an intensive outpatient treatment or maybe a residential treatment.”

“When you have this just a little bit above eye level, then people are not going to see your chin.”