“In retail you know every day whether you're winning or losing… the daily sales report marks your score daily.”

Grit in the Boardroom - Executive Interviews on Corporate Governance and Risk Management · Persuasion in the Boardroom: Authority, Integrity and the Words to Avoid

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What was described

Use daily sales reports to gauge performance and maintain a competitive mindset

Said nearby on the same subject

“Daily sales availability report so that Katie can have a printout on her desk right away in the morning of our current availability for big time slots in all three of our locations.”
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“My mindset had to change so much and he had to help me get out of that… the term we use is like the employee mentality… you’re always trying to just sell your time”
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