“We also always build in a cadence, whether that's weekly, monthly, or quarterly, with our customers to review.”
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Said on The GovCon Room
Miranda Beeson · The Best Practices Show with Kirk Behrendt · 1108: Metric Mondays: Leading vs Lagging Indicators, What You Need to Know - Miranda Beeson (Replay of 1009)
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For each lagging metric, identify two leading indicators and review them weekly instead of monthly
“We also always build in a cadence, whether that's weekly, monthly, or quarterly, with our customers to review.”
“I was going to do it monthly, but I started reaching out to interesting people and they all said, yeah, sign me up... so instead of monthly, it became a weekly thing. And it's one of the most popular things about the site”
“You need to identify one or two people that can become leaders and teach them how to lead, have difficult conversations, give feedback, hold accountable”
“We’ll do a weekly P&L in our business, not a monthly or an annual and just try and really shorten the lead time on information”
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