“After a three-week waiting period we gave garments, checked in weekly for eight weeks, then waited another three weeks before the final measurement.”
♫
Said on Ideas at Play: An Occupational Therapy (OT) Podcast
“I try and touch in with all of our larger clients every three months. It's easier to nip a problem in the bud...”
Dave Ebdon · The Quiet Operator · From Zero Clients to a Thriving Accounting Practice - Dave Ebdon S2 E3 - The Quiet Operator
Play from 31:35
31:35
Audio streams from the publisher’s own feed. Verbatim does not host or copy it.
What was described
Schedule proactive client check-ins every three months instead of waiting a year
Said nearby on the same subject
“I once told a client to diarise a casual check-in with a staff member every two weeks, because that person needed that”
KB
Kristy-Lee Billett
The Australian Small Business Show ·
“I would hit every single one-off client and pitch them a retainer… even if 10% of them are interested, that's three to four new recurring clients.”
CM
Clay Mosley
Freelance to Founder ·
“Watch and wait ... you can't afford $10,000 every 18 months for audit. Let's just give it 12 months and see what happens.”
TG
Tanya Gomez
The Profitable NDIS Provider ·
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