“We got the privilege of starting our own servicer, and then just building the software from scratch… the software got to evolve as the servicer was growing.”
♫
Said on The a16z Show
“We ran parallel to them for a year and we took some of their team members and brought them over to the legacy Smith and Howard way of doing things.”
Sean Taylor / Smith & Howard · The INSIDE Public Accounting Podcast · Sustaining Performance Through Change: Best of the Best with Sean Taylor
Play from 16:16
16:16
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What was described
Ran the acquired specialty services group's software and process in parallel with Smith & Howard's for a year to compare which was better
Said nearby on the same subject
“They showed me software where you could check out what suburb or what area is good, which types of units are good, and what sort of time of the year is good.”
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“We put these people through this program and then compared to the control, we're seeing that their deal sizes are 5% better”
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“Jordan Gall… recalled paying monthly for abandoned cart software… the software was bad… he started CartHook, abandoned cart software with a better user experience.”
♫
Said on Startups For the Rest of Us
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