“Having that data going back five years is really cool to be able to track and see rather than, you know, missing the first couple of years of my business”

“They're using de-identified patient data, we're going to be tracking to see whether doing these whole body MRIs actually improve health outcomes down the line”

“Now answer five questions. What interaction, behavior, or outcomes should we track? What context makes the observation meaningful? What patterns are we trying to identify? Where would we bake the learning into our business? And what future outcome would help us evaluate whether the learning is correct?”

“AI is great at data analysis, looking at trends, identifying potential drop-offs for patients based on comorbidities, based on what insurance company that they have.”

“We call it the Platform Data Center. It takes data from ServiceTitan, QuickBooks, and call center things and updates every night.”