“You can compare yourself against other airlines as to whether it's a relative outperformance or an absolute outperformance.”

Grit in the Boardroom - Executive Interviews on Corporate Governance and Risk Management · Persuasion in the Boardroom: Authority, Integrity and the Words to Avoid

Play from 5:48
5:48

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What was described

Challenge complacency by comparing performance against peers and never being satisfied

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♫
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