“We call it the Platform Data Center. It takes data from ServiceTitan, QuickBooks, and call center things and updates every night.”
JF
Jason Fox
AI & Marketing for Home Service Pros ·
Masters in Business · The Future of Financial Advice: Masters in Business with Rich Steinmeier
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ran a call-center based advisor model called the Financial Advisory Center, later becoming Merrill Edge Advisory Center
“We call it the Platform Data Center. It takes data from ServiceTitan, QuickBooks, and call center things and updates every night.”
“When the call comes in, we're like, how's your dog? … versus a big call center where you never talk to the same person again.”
“We're going to keep the call center here. We're going to keep the accounting here. The only thing going to the Greenfield is just the warehouse and people in the field.”
“We're probably the only financial advisory firm that had a booth at the yoga journal conference.”
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