“‘Check the brand of dog biscuits… that it does say somewhere that it is a complete or balanced diet.’”

“I want a jump dog, a check dog, a track dog, and a back-end dog… that's my team”

“Dog teacher … rows like these … we were able to get the dog teacher to work … dog choice 19 points more often.”

“Matching a guide dog with its new owner ... involves an extensive interview that covers an applicant's lifestyle, where they live and work, their travel preferences, and even their walking speed.”

“At every down curb and every up curb, we stop, we praise them, and then the dog starts to stop themselves. Then maybe they make a mistake... you repeat and you allow the dog to be successful.”