“Have your front desk talk about AI… ask patients ‘when you Googled, did you use the AI overview?’”
EH
Eric Hubbard
The Best Practices Show with Kirk Behrendt ·
“We should add some categories and some better questions to discern exactly where they're coming from… ask what did you search?”
Eric Hubbard · The Best Practices Show with Kirk Behrendt · 1112: The Patients Your Marketing Report Can't See: How AI Is Quietly Changing Dental Patient Flow - Eric Hubbard
Play from 10:57
10:57
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What was described
Train front-desk staff to ask callers specific questions like “How did you hear about us?” and “What did you search?” and log the answers in a structured way
Said nearby on the same subject
“But I love to ask questions of people, especially if it's an area that's pertinent to me that I want to ask questions about why did you think that? Why did you do that? How did you come up with that idea?”
♫
Said on The Global Leadership Podcast
“We did like a live stream to all the staff ... reorient the way we do things through the prism of the teaching profession”
NW
New South Wales government
Teacher Takeaway ·
“We make sure our clients have got, how did you hear about us? Free text field on their demo forms or signup forms”
SD
Sam Dunning
Best SEO Podcast: Search with LLM Visibility® ·
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