Nick Cooper · Coffeez with Joe Shalaby · Beyoncé and Usher’s Secret Coach | Nick Cooper | Coffeez with Joe Shalaby Ep. 322
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Went to a mall and sang repeatedly to homeless people until they smiled
“If we don't go to malls, people will have to get in their car and drive 10 miles to go to an Apple store… If we're in the mall, they have to walk 10 feet out of their way.”
“She tells us… smile while you dial… because if you smile, sound upbeat… that’s how you hook them.”
“We do not mean people have 24-seven access… they put their phone down, greet at the door, say their name, smile…”
“Methodology to train military people… if they hadn’t seen a Humvee… they could watch the video on their Blackberry… it went so well with Blackberry they bought the company”
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