“If there’s a problem … we’re going to fix it right then … we have this feedback loop … we’re going to fix that week.”

“A collective SaaS product … community … you and your other SMEs in the background … the user feedback loop that you can create in that scenario.”

“It is a tool that the manager uses to help keep the proposal development and writing on schedule... keeps it within page limits, which is a critical issue.”

“Twitter's complained and within hours Elon Musk paused the change until further consideration, which is the fastest I've ever seen a social media company respond to user feedback.”

“They had duplicate pages, no clear headings, thin content ... we had to fix all of that ... took us about three months to implement all the technical fixes”