“We see ourselves as the AI team for our customers, because many of our customers cannot really afford to have an internal AI team”
“To really rally these different teams… focus on the customer, the buyer”
John Rockhold · The Agile Brand with Greg Kihlström® | What CMOs Need to Know About Marketing Technology, AI & CX · Spotlight's John Rockhold on influence orchestration: why earned authority now outweighs owned content
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What was described
Rallied multiple internal teams (analyst relations, customer marketing, etc.) around the common goal of winning over the buyer
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