“Action items, like we said earlier, we need to have an action item and a person assigned to that action item”
♫
Said on The Best Practices Show with Kirk Behrendt
“They had five hours to do three problems they did seven they built seven actions in seven hours”
Punk CX: Customer Experience Insights with Adrian Swinscoe · Inside NAB’s Customer Brain: Scaling 1-to-1 Personalisation with Agentic AI - Interview with Jessica Cuthbertson of NAB
Play from 37:59
37:59
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What was described
held a five-hour in-person ideation session, gave participants three customer problems and asked them to build actions, resulting in seven actions
5 hours, 3 problems, 7 actions
Said nearby on the same subject
“I can look at their ads and ask them three questions and know if they're having good results with them or not.”
WR
Will Ramos
Owned and Operated ·
“ChatGPT consistently gave results two to three times better, more cost-effective, than Claude for everything”
♫
Said on LessWrong (Curated & Popular)
“I would spend anywhere from three weeks to three months at a particular customer site, helping them solve their problems.”
♫
Said on The Peterman Pod
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