“We've put a lot of thinking into how do we build that platform for the age of AI. We talk about a unified data layer, giving the customer the possibility to not only look at finance and tax data, but also into operational data, people data, and so on and so forth.”

“Purpose-built agents, not random AI functionalities, but really purpose-built agents that have certain guardrails and evals to make sure that the results that they are delivering are also reliable and also repeatable”

“We built a context layer… called TOME… it captures everything… we prioritize freshness score… authority score… to avoid hallucination.”

“That's when we brought the two regional operations leads on… now the management layer is the two of them plus you”

“I find the visibility that we get with Store Hero is just fantastic… it's an analytics dashboard with a marketing layer and also a profit layer”