“Klaviyo is the AI-first B2C CRM… you’re not stitching together 5 different systems… your segments update automatically”
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Liberty Safe casey wiese
Honest Ecommerce ·
Think Like an Owner · Carrie Kelsch on Transformative Cultures at A Plus Garage Doors - EP.296
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implemented ServiceTitan (CRM) in 2018, moving from Google Calendar to a robust system
“Klaviyo is the AI-first B2C CRM… you’re not stitching together 5 different systems… your segments update automatically”
“Before you buy anything, check what's already inside the software you pay for. Microsoft 365 Copilot, Google Workspace, the AI features in your CRM.”
“We're on go high level now and using patch for that, but the phone system is in the CRM.”
“You should be seriously considering basically three systems, your CRM, your agency management system and your AI platform.”
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