“She's ringing out clients during the build, just getting some feedback... people are maybe more inclined to open up on a phone call to someone else rather than while on site”
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Said on The Good Builder Podcast
Chrissy Myers · Level Up Claims · Accountability Without Clarity Is Just Irritation ft. Chrissy Myers - Episode 201
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Start difficult feedback with factual observations (e.g., "The last three reports were late") rather than interpretations or labels
“She's ringing out clients during the build, just getting some feedback... people are maybe more inclined to open up on a phone call to someone else rather than while on site”
“You need to identify one or two people that can become leaders and teach them how to lead, have difficult conversations, give feedback, hold accountable”
“I would rather go with six months ahead planning… rather than just bulk loading a lot of columns.”
“Using ultrasound and taking your time to make sure you get the vessel with one stick and rather than flailing around...”
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