“I would hit every single one-off client and pitch them a retainer… even if 10% of them are interested, that's three to four new recurring clients.”
CM
Clay Mosley
Freelance to Founder ·
Karen Goodfellow · Tax Talks · September Updates
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Advise clients to identify which of their clients might be impacted by the new budget changes, start thinking about it, but hold off on any actions until legislation is finalised
“I would hit every single one-off client and pitch them a retainer… even if 10% of them are interested, that's three to four new recurring clients.”
“If you get a 25% conversion rate… if I want one new client… I just have to call… four clients. If I need 10 new clients… 40 potential clients.”
“Clearly identifying actions that are highlighted, any resolutions already prepared.”
“One of my most favorite things for client service is just using Otter transcripts, which we may migrate to zoom, getting so many insights around what clients are asking for sentiment of clients.”
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