“We do calls for about a third or a quarter of the price compared to all the ENs. The speed at which we are doing it at is light years ahead, right? AI solves the speed problem.”
♫
Said on Pitch The PM
Operator evidence without the expert-call fee
The Verbatim Operator Evidence Pack, from Verbatim by The Art of Service, answers one investment research question with what founders, executives and operators said out loud on 900+ business and technology podcasts. Every quote links to the second it was said and plays from there. Packs are request only: send the question, sector and deadline below and Gerard replies by email with a quote. Teams that want ongoing access use Verbatim Team at USD 299 a month, with full-archive search, REST API and MCP.
Updated
When the expert call is the wrong tool
- You cannot keep paying for USD 2,000 calls to answer one question
- The operators you most want to hear do not take expert calls
- You need the quote, not a summary of the quote
- The call takes weeks to book and the memo is due Friday
Framework
The Diligence Spine
It runs one research question down a fixed spine, from the operators found to the moments at the second to the counter-voice, so the pack holds together.
What is in an Operator Evidence Pack?
A pack answers one question. It is built from the Verbatim library: short, attributed quotes from founders, executives and operators on 900+ business and technology podcasts, updated every day.
For each moment the pack keeps what the library keeps: the quote, who said it, the show, the episode, the date, the second it was said, and any numbers the speaker gave. Every quote carries a listen link that plays from that second, so an analyst or an investment committee can hear the context rather than trust a paraphrase.
Where the claim is contested, the pack includes Another view: a quote from an operator who said the opposite or something different. The pack is request only and quoted by hand: send the question, the sector and the deadline through the form below and Gerard replies by email.
How is this different from an expert network call?
An expert call books one person to answer your questions in private, by the hour. A pack gathers what many operators already said in public, on the record, with the second they said it.
Three differences matter for diligence. First, the evidence is attributable: a quote with a listen link can go in the memo, where a paraphrased call note cannot. Second, the voices include founders and executives who do not take expert calls at all but do speak on podcasts. Third, the counter-voice is included, so the pack shows where operators disagree instead of one person's view.
If your team wants to keep asking after the first question, Verbatim Team at USD 299 a month gives 5 seats search of the full archive, shared watchlists of up to 100 terms, and the REST API and MCP so the library works inside your own AI.
Frequently asked questions
How is this different from an expert network?
An expert network sells a private call with one person by the hour. A Verbatim Operator Evidence Pack answers one question with what many founders, executives and operators said in public on 900+ podcasts, each quote linked to the second it was said and playable. It includes the counter-voice where one exists, and it can be cited in a memo.
What do I get in a pack?
A written answer to one research question built from the Verbatim library. Each moment carries the quote, the speaker, the show, the episode, the date, the second it was said, any numbers given, and a listen link that plays from that second. Where the claim is contested, Another view adds a quote that says the opposite. Delivery is by email.
How fast is it?
Tell us the deadline in the request form and Gerard confirms the turnaround with the quote, by email, before any work starts. The library itself is live and searchable at once on Verbatim Team, so a team with its own seats can start pulling moments on the same day while the pack is being prepared.
Can my team keep searching?
Yes. Verbatim Team, USD 299 a month, gives 5 seats search of the full archive, shared watchlists of up to 100 terms, next-morning alerts when a watched name or phrase is said, and the REST API and MCP so the quotes flow into your own AI or models. Team annual is USD 3,588 a year and can be invoiced on request.
What does it cost?
The Operator Evidence Pack has no list price yet. It is quoted by hand against the question, the sector and the deadline you send in the form, and Gerard replies by email with the price before any work starts. For ongoing access without a per-question quote, Verbatim Team is USD 299 a month for 5 seats.
Put the operator's own words in the memo
One question, answered with quotes at the second and the counter-voice alongside. Request a pack, or give the whole team the archive with Verbatim Team.
Request a pack