“Enes kept his mic and his camera fixed on them… he took his mic out, approached one of the family members…”
EB
Enes Baba
Throughline ·
Josh Woodward · Lenny's Podcast: Product | Career | Growth · Why every company now needs to think and operate like a lab team | Josh Woodward (Google Labs, Gemini, AI Studio)
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Created a "golden Band-Aid" award for team members who fix small "paper-cut" issues in the product
“Enes kept his mic and his camera fixed on them… he took his mic out, approached one of the family members…”
“We put ourselves forward for awards... it creates an awesome buzz that externally people were recognizing the good stuff we were doing.”
“Use AI... eliminate low-value work and create capacity. With that capacity, check in with a team member, call the patient..., mentor your associate, recognize somebody doing great work...”
“Define three specific outcomes, not tasks that you want a team members to own.”
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