“Map the current state to desired future states using the Six Sigma framework to find the symptoms, the root cause”
HB
Hannah Bauer
Futureproof Founder Podcast ·
Making Risk Flow | The Future of Insurance · What Happens When the Submission Disappears: Brokers and Carriers on Agentic Workflows
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Stated current bindable-quote ratio and target after automation
30 to 40 percent now; aim for 70 to 80 percent
“Map the current state to desired future states using the Six Sigma framework to find the symptoms, the root cause”
“Now it becomes increasingly automated as you can think about mapping targets ... recon can be increasingly automated.”
“Replace phone tag with three automated text messages… Only patients who haven't confirmed after that 48-hour message land on the front desk's call list. Instead of 35 blind calls, you're making three to five targeted ones.”
“Our studies show that 30 plants a week is the way to go and having that as a target currently most people are on about 10 to 12”
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