“I calculated out what my average range of hours would be on a given customer each month… and also the passive benefit that we're bringing by just being there.”

Taylor Hirsom · Secure & Simple - Podcast for Consultants and CISOs on Cybersecurity Governance and Compliance · From Upwork to 100-Person Consultancy: How Subscriptions Fueled Growth | Taylor Hersom

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What was described

Scoped each client by calculating expected monthly hours for active work plus passive benefits (e.g., handling auditor calls) to set subscription rates

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“And then we also have a monthly subscription. So similar to some of the other wearable models like Aura and Whoop where you have hardware plus software. And what's the software subscription price? Between $19 and $29. But right now everyone's pre-ordered at $29 a month.”
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“The monthly rate… is exactly the same on the first month or… on the 50th month… as long as the scope doesn't change… we adjust for inflation only.”
♫
Said on Secure & Simple - Podcast for Consultants and CISOs on Cybersecurity Governance and Compliance
“If you get a 25% conversion rate… if I want one new client… I just have to call… four clients. If I need 10 new clients… 40 potential clients.”
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