“I did less than 10 calls, emails, like email, call, follow up or call email, and had a company within those first 10.”
“And also another rule I said was the first thing they need to do is they need to Google search how to do something, right? And if it takes longer than 10 minutes of searching and they still can't find it, ask a coworker.”
Clay Mosley · Freelance to Founder · You're Not Bad at Delegating. You're Bad at Hiring.
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What was described
Implemented communication rules: emergencies call him, non-emergencies email by 4 p.m., other matters schedule a Zoom; also required team to Google-search a problem for up to 10 minutes before asking a coworker or him
95% reduction in disruptions, 10 minutes search limit
Said nearby on the same subject
“It took him like 10 minutes ... Trioma did it in like 10 minutes”
“One of the most important ways we can communicate is something called the adult to adult. And when communicating, one of the things that the adult does is it asks a lot of questions, right? Because it seeks information. And the other thing it does is it uses questions to transfer information.”
“Marc followed him… approached Bezos at the urinal and started talking about the company… Bezos asked him to give a minute and meet him in the hallway.”
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