“And also another rule I said was the first thing they need to do is they need to Google search how to do something, right? And if it takes longer than 10 minutes of searching and they still can't find it, ask a coworker.”

Clay Mosley · Freelance to Founder · You're Not Bad at Delegating. You're Bad at Hiring.

Play from 13:32
13:32

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What was described

Implemented communication rules: emergencies call him, non-emergencies email by 4 p.m., other matters schedule a Zoom; also required team to Google-search a problem for up to 10 minutes before asking a coworker or him

95% reduction in disruptions, 10 minutes search limit

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