“I went to this big whiteboard… Mike… brought us there… eight or nine different clients we were currently working with all based on relationships that started with him.”

Barry LaBov · Build a Better Agency Podcast · Episode 574 The Power of Differentiation and Agency Growth with Barry LaBov

Play from 27:29
27:29

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What was described

Map employee relationships on a whiteboard to visualize how one contact (e.g., Mike) generates multiple client referrals

Said nearby on the same subject

“We moved on from 5% of our client relationships each year, selecting clients based on both revenue they generate and engagement level.”
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Chloe Marco
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Why it worked Share this moment
“I would say 85 to 90% of my business now comes through B&I, previous relationships, current relationships, past relationships, through, I think I'm up to about tier 13 in referrals.”
♫
Said on BNI - The Australian Story
Hard number 85-90% of business Share this moment
“In 2026 financial year, I will say at least 55, 60% of our business were from existing clients or existing client referrals.”
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Tony Xia
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Why it worked 60% of business from existing client referrals in FY 2026 Share this moment

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