“Policy if either of those ladies were to miss a show the audience could get a refund… you didn’t have to watch it.”

Build or Break · Jason Alexander: How Do You Handle Peaking With Seinfeld?

Play from 50:19
50:19

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What was described

offered audience refunds if either lead actress missed a performance

1200-seat theater, ~100 audience members would have walked out

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“And then we got a message from the government that refund either wasn't due ultimately or was due 12 months later. Something that would basically, that put us out of business.”
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