“Across the team, we give everyone clawed accounts. I have seen some trolling ex posts of like, if you only give them a $30 account, who are you?”

“I think we've seen a pattern of employees being evaluated on AI usage… tracking usage of tools is the absolute wrong way of going about evaluating output.”

“We built our own dialer and AI tool where every call is transcribed… AI scoring, grading, timestamps, flags high-risk accounts”

“Having that community that develops around AI usage… usually takes the form of a Microsoft Teams team”

“Number two, lawyers need to educate members of the firm about the difference between traditional legal research using Westlaw and the use of generative artificial intelligence”