“He asked hundreds of people to tell you about their greatest misery… an amazing number of people reported that they were still experiencing the misery a decade or many decades after the fact.”

“I would ask everyone to swap their stock cube for some miso paste. You can buy miso paste. It lasts a long time, which is this fermented soybean paste that gives an umami flavor that's fantastic.”

“We built this on top of a government survey, the Survey of Consumer Finances… we incorporate people's wages, savings, job changes… long-term care… produce a distribution of outcomes on retirement income adequacy.”

“When the people that are in the audience are at a dinner party, how do they describe what they do to their friends?... describe a home run in the past or a flop in the past.”

“One of the worst mistakes that you do, you actually destroy psychological safety is by asking people like, Hey, write us a comment. How did we do for a survey? And you do nothing with it.”