“If you can find a way of taking 60% of your costs, which typically live in sales, marketing, customer support, take them down to 20%, you can be a 40% operating margin business.”
♫
Said on David Senra
“We have passed on that cost in a very marginal manner to the customer because we understand that the mass of the buying happens in tier 2 and below.”
The Core Report · #1029 Making Sense Of Markets And AI Trades
Play from 22:43
22:43
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What was described
passed on increased paper costs to customers only marginally
Said nearby on the same subject
“The carpet mills especially had a lot of excess inventory that was not moving. And so I was buying a lot of that at discounted prices. Saving my customers some money. But still it increased my profit margins by a lot”
HS
Harold Smith
Booked Out: A Podcast for Home Service Business Owners by Sure Shot Systems with Ben Desjardins ·
“We put a big effort around inclusive sizing ... even though that increased our product costs, we didn't change the price to the customer”
♫
Said on Masters of Scale
“And so for customers, we look at their speed, margin, attribution, retention, and tier of customer”
TS
Tim Shea
Selling on Giants: The eCommerce Marketplace Podcast ·
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