“We internally have a framework called Impress where we rate management. So, we spend a lot of time on assessing managements on a lot of counts.”
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Said on The Core Report
Tristan Brunsden · SEO Tips · Your website is a salesperson, not a brochure
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Count the occurrences of "we/our/us" versus "you/your" on the homepage to assess focus on the customer
“We internally have a framework called Impress where we rate management. So, we spend a lot of time on assessing managements on a lot of counts.”
“So basically I asked them to shift their focus, right? So shift the focus to what can you do with this information that's presented to you? Does it, does it make sense? Does it add up? Can you put it together to assess an overall picture?”
“Read your home page and roughly count how often you say we and our versus you and your. If it's heavily about you, rewrite…”
“We would video our sales reps… measure and literally count how many times did they smile, the top 1% versus the top 50%… head nod a heck of a lot more.”
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