The Good Builder Podcast · The Daily Dose #351 | The Blueprint for a Good Builder | Alex Palazzolo, ATLI Building Co.
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Answers every client question promptly and maintains high-touch communication throughout the build
zero unhappy clients at handover
“We meet twice a month for CE… a live community where we're talking every single day, getting each other's questions answered… you stop feeling alone and you start feeling equipped”
“How are we sequencing that learning throughout the year? A high-quality curriculum resource should be building on that throughout, at least a unit, but ideally throughout a year.”
“We try to put together FAQs, share those broadly… we have to be like, this is a data room… hop on calls and answer questions because you just don't have time to answer pages of diligence questions for every investor.”
“I start every class with what I call question role, which is a way to take attendance by having students answer the same question and typically these questions are low or no stakes.”
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