“One of the questions we’ll ask… ‘What should never, ever, ever change?’ … we have to hold on to the one or two or three unique attributes.”

“If you're your best designer, probably knows three other designers. Ask in communities… you’d be amazed how fast good names surface.”

“One of my most favorite things for client service is just using Otter transcripts, which we may migrate to zoom, getting so many insights around what clients are asking for sentiment of clients.”

“We've got a unique model where a bunch of core donors cover our operational costs. So, every cent given, like, at the night, the comedy night the other night, every cent goes to Tanzania.”

“Our core strategy is to help clients identify and quantify these risks in the early stages, as we believe it positions our clients to best manage these risks now and certainly in the future.”