“Insight was one of the first firms to say, we can use an outbound sourcing, meaning going to the founders rather than waiting for a referral or inbound deal to come in.”
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Said on How I Invest with David Weisburd
Steven Voss, Lindsay Corporation · The Chain Podcast · From Resilience to Readiness: Designing Supply Chains for a World that Never Stabilizes
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Keep suppliers close to manufacturing and customers to reduce inbound/outbound transportation costs and lead times
“Insight was one of the first firms to say, we can use an outbound sourcing, meaning going to the founders rather than waiting for a referral or inbound deal to come in.”
“In the beginning I was the sole lead source because it was free I would promote it and we would generate leads and now we had a customer acquisition cost of zero”
“Warranty terms… total cost of ownership… speed and lead time… financing options… give them proof points they can repeat.”
“There are two flywheels that you're keeping spinning all the time. There's the paying customer and there's a working customer”
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