“We've given every employee a token budget… they have visibility on how they're using them and can go back and get more.”

Todd McElhatton, CFO at Zuora · Run the Numbers · Zuora’s COFO On Going Private and Pricing AI | Todd McElhatton

Play from 19:19
19:19

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What was described

Gave every employee a token budget sized to their role, with a dashboard showing usage and a process to request more tokens when needed

Said nearby on the same subject

“We're developing dashboards… so people can understand how the model impacts their token usage.”
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Todd McElhatton CFO at Zuora
Run the Numbers ·
“We try to keep it around 8 to 10% for most of our businesses… we take their marketing budget down when we need to get them more efficient with their calls.”
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“If you map our token indices on top of the bar chart… it’s almost a lead indicator… when you see our token indices ramp up, that’s when revenue starts ramping.”
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“I gave Muse read-only access to my bank statements. And just like that, it built me a dashboard, complete with a budget.”
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