“We're developing dashboards… so people can understand how the model impacts their token usage.”
TM
Todd McElhatton CFO at Zuora
Run the Numbers ·
Todd McElhatton, CFO at Zuora · Run the Numbers · Zuora’s COFO On Going Private and Pricing AI | Todd McElhatton
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Gave every employee a token budget sized to their role, with a dashboard showing usage and a process to request more tokens when needed
“We're developing dashboards… so people can understand how the model impacts their token usage.”
“We try to keep it around 8 to 10% for most of our businesses… we take their marketing budget down when we need to get them more efficient with their calls.”
“If you map our token indices on top of the bar chart… it’s almost a lead indicator… when you see our token indices ramp up, that’s when revenue starts ramping.”
“I gave Muse read-only access to my bank statements. And just like that, it built me a dashboard, complete with a budget.”
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