“The coordinator would be notified… would immediately get in his car, drive to the emergency department, call the ED on his way…”

Family Care Health care coordinator · Relentless Health Value · Why Avoidable ER Visits Aren't the Real Cost Problem: Revisiting Our 2016 Interview With HHS Nominee Chris Klomp

Play from 33:26
33:26

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What was described

When alerted by real-time analytics that a high-utilizer patient was in the ED, the coordinator drove to the hospital, called the ED ahead of arrival, and met the patient on site to assess needs

Said nearby on the same subject

“Real-time risk analytics against that encounter data, looking for patterns of risk… Is this patient at risk of an imminent readmission…”
♫
Said on Relentless Health Value
Why it worked Share this moment
“When we dropped Delta… we saw… a 30% decrease in new patients because we weren’t ready to convert out-of-network Delta patients.”
DE
Dr. Paul Etchison
Dental Practice Heroes ·
Hard number 30% decrease in new patients Share this moment
“We flew out Ed Slott… we flew out David Walker… as special guest events for our clients.”
♫
Said on Retire Right Radio
Why it worked Share this moment
“I’d say a patient base of at least 3,000, right? ... the higher the patient base number, the more the patients are coming to the office for the systems and less to the personality of the doctor.”
BH
Brian Hanks
Dental Practice Heroes ·
Hard number 3,000 patients Share this moment

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