“Customers are calling us … they want to reserve 20% of your factory production capacity… if other customers say I want the next 20% … that should give us a signal to go build the second factory”
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Said on Macro Voices
The Business Leader Podcast with Sir Richard Harpin · How Shamil Thakrar built Dishoom into one of Britain's best-loved restaurants
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20% of Dishoom customers are breakfast customers
20%
“Customers are calling us … they want to reserve 20% of your factory production capacity… if other customers say I want the next 20% … that should give us a signal to go build the second factory”
“My first couple of webinars, we got our first like 20 customers and it happened in about a month or so”
“Email like 20 recent customers… ask them for a review on your top selling products… that will help if you do the work now.”
“We ran an ad that insulted our customer… sales went down 20% versus the planned 15%”
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