“I would recommend everybody to print it out… have them printed on a wall and somewhere visible so that everyone knows… we can pick up the phone and ring that number.”

“The Cyber Fraud Prevention Flyer, a one-page document that you hand to your clients when you're onboarding them, to reduce the risk of cyber fraud.”

“The Cyber Risk Management Checklist… covers all the key risk areas, including your payment processes, email fraud, and your data storage.”

“Bring these maps out, print them, stick them on a wall, review them with people, they're clicking, they're getting the idea that this is not a snapshot”

“I printed out tablets. Went to a place and published tablets with one page call plan. I said, consider this a strategic doodle pad. I don't care. Just look at it before you pick up the phone.”