“Once we have made decisions, I'm one click, a few buttons away from executing these changes, updates being sent to my clients on Slack”
“And because they don't know what's happening at any given moment. And what we do is we have weekly video calls with the client. This is extremely important because you build strong relationships with these people.”
Grow A Small Business Podcast · Hristo Arakliev of Hyperzone: How He Built a $3M Amazon Agency, Scaled to 46 Team Members, Used AI to Boost Efficiency, and Sold His Business for 5.4x EBITDA, Sharing Lessons on Growth, Leadership, and Business Success. (Episode 799 - Hristo Arakliev)
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What was described
hold weekly video calls with each client and share updates via Slack and reports
Said nearby on the same subject
“He had a group of GrokBot agents ... named his group chat Executive Team ... his Slack group chat with his real executive team was also called Executive Team ... the GrokBot ... crossed the wires and decided to share the financial update in the executive team with the humans.”
“OEM technicians did work remotely via video call; our engineers performed the work and they were happy with quality.”
“I cap my number of clients at six… if each client were having roughly two calls a month, that'd be 12 calls a month”
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