“You name an owner, build a small cross-functional team that includes people like IT, legal, and risk”
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Said on Public Risk Management
Jillian Marcus · The Compliance Advantage · Corporate Integrity Agreement: Preferred Partner or Liability? (with Jillian Marcus)
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run cross-functional lean process improvement sessions that include employees from billing, HR, IT, senior leadership and front-line staff to identify and fix compliance problems
“You name an owner, build a small cross-functional team that includes people like IT, legal, and risk”
“I still do a panel for leaders… present to me and the other cross-functional partners about your leadership style… take a good hour… back and forth”
“He also announced ... a reduced senior leadership ... and an end to diversity programs.”
“If you can break the process into sub-processes, diagram them, study them, improvement, improve them. It's much easier to change a hundred things by one percent than to change one thing by a hundred percent.”
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