“We empower our managers... give them the tools... we have different sliding scales or different staffing methodology depending on the type of wash”

The Wash Exchange · Splash Car Wash, Mr Jay Franks (COO)

Play from 17:03
17:03

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What was described

Control labor costs by empowering managers, providing them with tools and clear staffing matrices that vary by wash type (express, full service, hand wash, etc.) and using sliding-scale staffing models

Said nearby on the same subject

“She says systems should compare the cost of staffing and technology to what they spend on the accelerator to assess ROI.”
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How they work Share this moment
“Our model of an integrated delivery approach where we have a global staffing model. So if somebody is running a book of business out of one of our offices in the U.S., they'll have colleagues across the U.S. and from India filling out the different manager or senior or staff roles”
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Business model Share this moment
“We don’t have to provide benefits, payroll taxes, etc., so $105/hr is comparable to a full-time admin salary.”
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Ashley DeSteiger
Financial Advisor Success ·
Pricing $105 per hour, $75,000 per year Share this moment

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