“She says systems should compare the cost of staffing and technology to what they spend on the accelerator to assess ROI.”
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Said on Pharmacy Podcast Network
The Wash Exchange · Splash Car Wash, Mr Jay Franks (COO)
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Control labor costs by empowering managers, providing them with tools and clear staffing matrices that vary by wash type (express, full service, hand wash, etc.) and using sliding-scale staffing models
“She says systems should compare the cost of staffing and technology to what they spend on the accelerator to assess ROI.”
“Our model of an integrated delivery approach where we have a global staffing model. So if somebody is running a book of business out of one of our offices in the U.S., they'll have colleagues across the U.S. and from India filling out the different manager or senior or staff roles”
“We're a managed service provider for phones... relationships are built from clients... we work very hands on with our clients.”
“We don’t have to provide benefits, payroll taxes, etc., so $105/hr is comparable to a full-time admin salary.”
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