The Pro Serv Podcast: Grow, Scale, and Exit a Boutique Professional Services Firm · Scaling Is Subtraction: What the Founder Has to Stop Doing with Todd Rapp | Episode 275
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Shifted from billing by professional hours to primarily using fixed-price contracts while still tracking time internally
“We shifted this meal timing by five hours and we found that glucose, the rhythm of glucose, also shifted by five hours… it doesn't shift the melatonin rhythm.”
“I bill it at about $100 an hour is about how I look at my personal time.”
“In fact, 75.5% of former interns who convert to full-time jobs are still with their employer after one year, compared with just 51.5% of other hires.”
“We had to build what I call telemetry agents to not only track, but also to bill again and say… we’re going to bill against that as opposed to bill against the seat”
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