“If you can't make that decision yourself, it helps to have a fractional HR consultant who can kind of ask you those hard questions”
CM
Chrissy Myers
Level Up Claims ·
“Ask open questions to get intelligence. So don't make assumptions. And the second is nobody can work in a vacuum.”
Susan Mercer · Chasing The Win · Pre-tender positioning: Building trust, alignment & client relationships with ADCO's Susan Mercer
Play from 21:45
21:45
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What was described
ask open questions at all levels (client, site people, operational, management, HR) to gather intelligence
Said nearby on the same subject
“She's ringing out clients during the build, just getting some feedback... people are maybe more inclined to open up on a phone call to someone else rather than while on site”
♫
Said on The Good Builder Podcast
“When I asked the client that once, he said, it's worrying about the safety on site.”
SM
Susan Mercer
Chasing The Win ·
“In hindsight, I think I probably should have hired operations instead of HR. But HR was my biggest pain point.”
♫
Said on DEO's Growth Secrets for Dental Organizations
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