“And this is why I've, I guess I've committed to an art of asking questions because that's how people feel valued and valuable. And then, you know, you are meeting as equals.”

“Most of us don't love the idea of steering meetings, but they were essential for this project. At Forever New, the senior people were in those meetings, including the founder, asking questions and challenging the team.”

“If you read the meeting agenda ahead of time, and you realize, okay, I should look at this more, or maybe jot down a couple points you want to make or jot down a couple questions you want to ask.”

“Closing the first meeting with an assertive assumption rather than asking if the prospect has any questions increases the chances the prospect will schedule a second meeting”

“I think that great leaders ask really good questions and are curious. And so, yeah, I feel like that belief has definitely changed over the years. Excellent. So what is one people practice that you think is overdue for retirement? I mean, you have to get this answer all the time, but it has to be the annual performance review.”